Flag The Bus Early Campaign

//Flag The Bus Early Campaign//

"One of the most common complaints made to the SBS Transit customer hotline is that Bus Captains drive off from the bus stop -- without picking up passengers.

But it's not always that the Bus Captain is at fault. Investigations, including eyewitness accounts, have shown that commuters are sometimes to blame as well – they don't flag the bus early enough and wait till the bus is moving off before waving frantically."
- SBS Website

While I agree with what was written up there, and I admit that I was guilty of that sometimes, I never get pissed with the driver when such incidents happened. I only get pissed with myself for not flagging the bus in time.

BUT when there are a lot of buses at the bus stop, and your bus is the one right at the end, such that you don't get a chance to flag for it, neither can you walk towards it since it's so far away that it's not even in the bus bay yet, you have the right to be pissed at the driver if the bus left just like that, without even checking to see if there's anyone at the bus stop who wants to board the bus.

You have even more rights to be angry if this happened to you twice in 2 weeks, and it didn't even happened during peak hour.

It's when such things happened to you that you would feel that campaigns like "Flag The Bus Early Campaign" is a total joke, and is totally a waste of resource. Such resources can be used to upgrade some of the non-aircon bus to aircon ones, or to increase the frequency of buses during peak periods, or hire better drivers that have more common sense.

By the way, if such things happen to you, DO NOT HESITATE to feedback this to SBS or TIBS.

For SBS, you can send them a feedback form at this URL: http://feedbk.sbstransit.com.sg/INTCFMS.NSF/internet?openform

Alternatively, you can call up their customer service hotline at 1800-287 2727.

To be more dramatic, send them a complaint letter at:
205 Braddell Road, Singapore (579701)